Please find below the terms and conditions for Internet Reservations and the general Sales terms and conditions for Budapest Apartments.

We do not offer a 24 hour customer service desk. For your convenience, please let us know when you will be arriving in the “comment” section on your internet reservation, and please provide us with a cellular phone number that you can be reached at. Please call one of our colleagues 45 minutes before your arrival at the apartment, so that we can be sure to greet you on time.

If you require transfer from the airport to the apartment, please provide us with your flight number as well. The cost of transfer is 3800 HUF (~14 EUR), which must be paid in full to the driver.

Rates quoted in HUF (Hungarian Forints) and in EUR - including taxes and VAT - are valid for a maximum of 2 people per apartment. You must book an additional bed for any additional guests.

• Check the availability of the apartment you would like to stay in by clicking on the "Check Availability" button on the main page.
• Select the apartment you would like and click on "Reservation."
• Fill out the reservation form in its entirety with valid and up-to-date information.

Your credit card information is only required to guarantee your reservation. In order to confirm the card's validity, the cost of one night's stay will be loaded onto your bank account. This is not a deduction or a payment; it is only a pre-loading. We will charge your credit card only in case of no-show or if you cancel after the deadline. As soon as you arrive to the apartment and check in, this pre-loading will be cancelled.

Full payment can be made in cash upon arrival. If paying with a credit card instead, there will be asurcharge of 15 EUR.

The information we request on our reservation form is used only to provide you with professional service. Under no circumstances do we distribute customer information to outside parties (the only exception being in the unlikely event that the law obliges disclosure).

Your contact data is used to make the internet reservation for the apartment. This data will be used to identify you upon arrival and to contact you in the extremely unlikely case of changes to your reservation.

We would again like to stress that, in accordance with European personal data protection laws, we observe strict security procedures in order to prevent misuse of, or unauthorized access to, personal data.

All cancellations must be made in writing. The date Budapest Apartments receives notification of the cancellation will be deemed to be the date of cancellation. If you cancel later than the following deadlines or you do not show up in the apartment, the first night's stay will be charged to your credit card.

• Cancellation more than 48 hours prior to the scheduled arrival time to the apartment > no charge
• Cancellation less than 48 hours prior to the scheduled arrival time to the apartment > 100% of the first night's price will be charged

The number of persons resident in the apartment shall not exceed the number agreed upon at the time of booking.

All older children or adults are charged EUR 15 per night per person for extra beds.

Children up to 12 years of age may stay free of charge in the apartment if sharing the room with their parents.

Pets are not permitted in any of our apartments.

Due to the risk of fire, smoking is strictly prohibited in the apartments. Furthermore, it is difficult and expensive to remove tobacco odors which non-smokers find offensive. Smoking is permitted on the balcony and in the corridor.

It is the guest's responsibility to ensure that all windows and external doors are securely closed and locked whenever the apartment is unattended, even for short periods. Guests will be held liable for any losses due to unauthorized entry if these precautions have not been observed.

One set of keys will be given to guests at the time of arrival. Failure to return the keys, irrespective of the reason, will result in the locks having to be replaced for security reasons. Because replacement of the apartment’s locks will necessitate the purchase of a number of new sets of keys, the cost of these changes will be charged to the guests.

If guests persistently behave in such a manner as to cause a nuisance to other residents, or indulge in drug-taking, excessive drinking or other anti-social behavior, those persons will be expelled from the property. Any other action deemed appropriate will also be taken. Should this occur, no compensation or refund will be paid.

It should be noted that the apartments are located within a community which includes permanent residents. Guests shall not cause a nuisance to other residents, and shall at all times observe the community rules as listed within or immediately outside the apartment and within the grounds where applicable. Music or loud noise is not permitted between 11pm and 7am.

Private parking is possible at a location nearby the apartment (reservation is needed) and costs EUR 15 per day.